We'd Love To Hear From You
faq
Find us Here
No 80 Addo Road, Ajah, Lekki
Lagos Nigeria
Get In touch
+2347039342056
support@unacofoods.com
Activity Hour
Mon- Fri: 9am- 6pm
Saturday: 10am-4pm
Sunday Closed
Have Questions? We've Got Answers!
Find quick answers to the most common inquiries about our products, shipping, certifications, and how to do business with Unaco Food Export Nig Ltd.
What types of products do you export?
We export a wide range of authentic African food products including grains, flours, spices, dried vegetables, palm oil, snacks, and more. All products are processed and packaged to meet international standards.
Do you offer international shipping?
Yes, we ship globally to destinations including Africa, Europe, North America, the Middle East, and parts of Asia. Shipping methods vary based on order size and destination.
How can I place an order?
You can place an order directly on our website through our shop page, or contact our sales team for wholesale/bulk orders via email at sales@unacofoods.com. or simply call us on +2347039342056
Is there a minimum order quantity?
There’s no minimum for retail orders. However, for wholesale or export requests, a MOQ (Minimum Order Quantity) applies based on product category.
How do I contact customer support?
You can reach us via:
📧 Email: support@unacofoods.com
☎️ Phone: +2347039342056
💬 Live Chat: Available on our website (during business hours)
📧 Email: support@unacofoods.com
☎️ Phone: +2347039342056
💬 Live Chat: Available on our website (during business hours)
What payment methods do you accept?
We accept major global payment methods including bank transfers, credit/debit cards, PayPal, and other secure gateways. For B2B clients, we also offer flexible invoicing.
Are your products certified?
Absolutely. Our processing and packaging adhere to NAFDAC, SON, and international export standards. Certifications are available upon request for bulk or B2B shipments.
Do you handle private label or white label exports?
Yes, we offer OEM/Private Labeling services for clients who wish to market under their own brand. Minimum order quantities may apply.
Can I request samples before bulk ordering?
Yes, we offer paid samples to help you assess quality before placing larger orders. Shipping charges apply based on location.
How long does delivery take?
Delivery timelines vary by location:
Nigeria & West Africa: 3–7 working days
Europe & North America: 7–15 working days
Asia & Middle East: 10–20 working days
Express shipping is available on request.
Nigeria & West Africa: 3–7 working days
Europe & North America: 7–15 working days
Asia & Middle East: 10–20 working days
Express shipping is available on request.